In which countries can Open Sync Europe be used?
Open Sync Europe is valid in Austria, Belgium, Cyprus, Germany, Spain, Finland, France, Greece, Italy, Lithuania, Netherlands and Portugal.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Standard terms and conditions for eGift cards include the card's validity period, how it can be redeemed (online, in-store, or both), whether it can be used for partial purchases and how the balance is tracked, its non-refundable status, protections for the customer (or lack thereof) against loss or theft, the inability to be exchanged for cash, and policies regarding returns of items purchased with the card. It's also crucial for businesses to clearly state the cancellation and refund policy for the eGift card itself, the process for using it, and contact information for support.